JARAI STUDIO Ltd ("JARAI", "we", "us") operates a notice-and-action mechanism in line with the EU Digital Services Act (DSA), Articles 16 and 17. If you believe content hosted by JARAI infringes your rights or is otherwise unlawful, you can notify us using the procedure below. This complements our Terms of Service and Acceptable Use Policy.
1. Who can submit a notice
Anyone — you do not need a JARAI account. Rights holders, their representatives, and members of the public reporting unlawful content may all submit a notice.
2. How to submit a notice
Send your notice by email to legal@jarai.studio with the subject line "Takedown notice". To allow us to act promptly, please include all of the information in §3.
3. What your notice must include
- Your name and contact email (the claimant).
- The URL or precise location of the content you are reporting.
- A clear description of the claim — what right is infringed or why the content is unlawful.
- Evidence of ownership or of your authority to act (for IP claims).
- A good-faith statement that the information is accurate and that you are entitled to make the complaint.
- Your electronic signature (typing your full name suffices).
Notices that omit this information may be delayed while we request the missing details.
4. Our response — 24-hour target
We aim to acknowledge every valid notice within 24 hours and to review it without undue delay. We monitor this target internally and escalate notices that approach it. Review timelines for complex claims may be longer; we will keep you informed.
5. Possible outcomes
- Upheld. We withdraw the affected JARAI-hosted deliverable from further distribution and notify the content's owner. Copies already published by the user to third-party platforms are outside our control to retract; we notify the owner so they can act.
- Rejected. If the content is lawful (e.g. fair use, satire, or mistaken identity), we explain our reasoning.
- More information requested. We may ask for additional detail before deciding; the response clock pauses until you reply.
6. Counter-notice rights (DSA Article 17)
If your content is withdrawn, you will receive a statement of reasons and may submit a counter-notice to legal@jarai.studio explaining why the content should be restored. You also retain the right to use any out-of-court dispute-settlement body and to pursue judicial remedies.
7. Misuse
Submitting notices that are manifestly unfounded or in bad faith — or repeatedly abusing this mechanism — may result in us declining to process further notices from you, as permitted under DSA Article 23.
8. Contact
Takedown notices: legal@jarai.studio. General enquiries: hello@jarai.studio. To verify whether a piece of content was produced by JARAI, see our AI Transparency Notice.